At Carpets Direct Naperville, we provide exceptional service from start to finish and are rated as the top carpet installation company in Naperville and the surrounding areas. Read what our loyal customers have to say about our 5-star rated carpet replacement, installation and repair services!
Great customer service!!! Love my new flooring. The flooring technicians were very professional and proficient.I... normally don’t leave reviews but I was so happy with the whole process I just had too. Telling all my friends and family.read more
Saw all the great reviews and decided to give them a call. I was very impressed with their office staff on the initial... phone call and the service I received from Dave. My parents are getting their floors replaced next month and I will definitely be recommending carpets directread more
We are super happy with our new carpet! The installers Mike and Hunter were super nice, moved everything out of the way... and even moved our 10’ Christmas tree that I was very concerned about. No ornaments fell or the tree. They did a great job 🙂 I was also unsure on what color and had it down to 3 colors. They were nice enough to order those in a little bigger sample than what the small square sample boards show. Really helped with picking what I wanted! Thanks guys!read more
Fantastic company. Very reliable and communicative. Prices were fantastic and beat out any big box store estimate and... the carpeting is great quality! Has a guarantee and the first year cleaning is on them. Very happy and satisfied with this company and their customer service!read more
Just had carpets installed by Carpets Direct. Within a week they had ordered and installed our carpets. Very satisfied... with the work they did. Master and two guest bedrooms all done in little over 2 hours. Carpets look great. The also own Eco Clean Carpet Cleaning and so they give you 1 free Carpet Cleaning within 1 year. Jim was our sales person and made the whole process hassle free. The installers were fantastic. Highly recommend Carpets Direct Naperville.read more
Used carpets direct to replace carpet in a bedroom. Daniel was awesome to work with and always very responsive. No... hidden fees and they got the new carpet installed quick! I'd recommend these guys if you need carpet. The carpet pricing was good but the customer service is what sets them above the rest.read more
I’ve been comparing different flooring companies in Naperville for the past few months and finally settled on carpets... direct and I’m glad I did. Not only did they offer the best pricing and warranty but their customer service and installation quality was impressive. They communicated with me regularly and always showed up on time. Would highly recommend 🙂read more