Testimonials
Hear from Our Satisfied Customers!
At Carpets Direct Naperville, we provide exceptional service from start to finish and are rated as the top carpet installation company in Naperville and the surrounding areas. Read what our loyal customers have to say about our 5-star rated carpet replacement, installation and repair services!
![Antonio De la torre Antonio De la torre](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Antonio De la torre
17:02 28 Apr 22
Great customer service!!! Love my new flooring. The flooring technicians were very professional and proficient.I... normally don’t leave reviews but I was so happy with the whole process I just had too. Telling all my friends and family.read more
![Denny Ma Denny Ma](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Denny Ma
15:33 05 Sep 21
Saw all the great reviews and decided to give them a call. I was very impressed with their office staff on the initial... phone call and the service I received from Dave. My parents are getting their floors replaced next month and I will definitely be recommending carpets directread more
![Laura L Laura L](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Laura L
02:44 19 Jan 21
We are super happy with our new carpet! The installers Mike and Hunter were super nice, moved everything out of the way... and even moved our 10’ Christmas tree that I was very concerned about. No ornaments fell or the tree. They did a great job 🙂 I was also unsure on what color and had it down to 3 colors. They were nice enough to order those in a little bigger sample than what the small square sample boards show. Really helped with picking what I wanted! Thanks guys!read more
![Debbie Malnar Debbie Malnar](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Debbie Malnar
16:00 08 Jan 21
Fantastic company. Very reliable and communicative. Prices were fantastic and beat out any big box store estimate and... the carpeting is great quality! Has a guarantee and the first year cleaning is on them. Very happy and satisfied with this company and their customer service!read more
![Ron L Ron L](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Ron L
16:12 14 Jul 20
Just had carpets installed by Carpets Direct. Within a week they had ordered and installed our carpets. Very satisfied... with the work they did. Master and two guest bedrooms all done in little over 2 hours. Carpets look great. The also own Eco Clean Carpet Cleaning and so they give you 1 free Carpet Cleaning within 1 year. Jim was our sales person and made the whole process hassle free. The installers were fantastic. Highly recommend Carpets Direct Naperville.read more
![Marcos Posada Mjp Marcos Posada Mjp](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Marcos Posada Mjp
21:24 30 Jun 20
Used carpets direct to replace carpet in a bedroom. Daniel was awesome to work with and always very responsive. No... hidden fees and they got the new carpet installed quick! I'd recommend these guys if you need carpet. The carpet pricing was good but the customer service is what sets them above the rest.read more
![Angie Macalik Angie Macalik](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Angie Macalik
00:12 24 Dec 19
I’ve been comparing different flooring companies in Naperville for the past few months and finally settled on carpets... direct and I’m glad I did. Not only did they offer the best pricing and warranty but their customer service and installation quality was impressive. They communicated with me regularly and always showed up on time. Would highly recommend 🙂read more
![Ashley C. Ashley C.](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Ashley C.
12:00 23 Dec 19
Had a wonderful experience. The team was professional, knowledgeable and just overall friendly. They were able to... complete the work faster then expected and at a great price too. Would definitely use them again!read more
![Mark Beinhorn Mark Beinhorn](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Mark Beinhorn
05:26 22 Dec 19
These guys had the best prices in town and included free 8lb padding that's even better then anything they carry at... home Depot or menards. Dan and Mike were great to work with during the install and Andy was a great communicator leading up to it with constant updates. Thanks guysread more
![Jess Jade Jess Jade](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Jess Jade
21:50 21 Dec 19
Just had dan come out and replace the carpet in my house and I am very happy with the service. Not only was the pricing... lower then Home Depot but it came with a lifetime warranty and a free steam cleaning!read more
![Joliet Palanca Joliet Palanca](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Joliet Palanca
23:13 22 Jul 19
Awesome service and price! Carpets direct was able to replace all the carpets in my townhouse for under $3000 and my... home looks brand new again! Dan, Mike and Erin were great to deal with and made this entire process simple and easyread more
![Joseph de la Rosa Joseph de la Rosa](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Joseph de la Rosa
14:11 22 Jun 19
Had an exceptional experience with Carpets Direct this past week. Long story short, I had some family coming into town... and the carpets needed to be changed as they were already 15+ years old. After calling around, I found Carpets Direct's prices were pretty much unbeatable considering how last minute I needed this done. Staff was knowledgeable and I never felt pressured into buying something I didn't want, would definitely recommend them to anyone looking for quality work and competitive pricing.read more
![Presley Burkley Presley Burkley](https://carpetsdirectnaperville.com/wp-content/plugins/widget-google-reviews/assets/img/guest.png)
Presley Burkley
13:59 16 Jun 19
Erin, Mike and Dan were awesome to deal with. Erin scheduled me an estimate for the same day with dan. Dan came out and... measured and brought some sample boards for us to look at. My husband and I fell in love with this new modern design that apparently just came out so we provided a deposit to order, the order shipped out from Georgia the very next day and Erin called to let me know and to pick an install date. Ended up getting the carpet installed six days after picking it out by mike and dan. If you need carpet installation in Naperville or Aurora area, this is the company you want!!read more
![](/wp-content/themes/yootheme/cache/6f/carpets-direct-hardwood-vinyl-floor-install-6f7c2f2a.jpeg)
![](/wp-content/themes/yootheme/cache/ed/commercial-flooring-edbb0065.jpeg)